Claims · we’re on your side
Something happened? Call us first.
Before the carrier, before the forms — call your agent. We take it from there: the paperwork, the adjusters, the follow-ups. You focus on your family, your home, your business.
Mon–Fri, 9 AM–5 PM · after hours, leave a message and start with your carrier’s 24/7 claims line
How claims work with us
You make one call. We make the rest of them.
- 1
Report it to us
One call to our office starts everything. Tell us what happened in your own words — we'll ask the right questions.
- 2
We handle the paperwork
We file the claim with your carrier and translate the forms, adjusters and jargon into plain English.
- 3
We advocate with your carrier
If a claim stalls or an answer doesn't sit right, we push back on your behalf. That's the point of an independent agent.
- 4
We stay in it until it's settled
You get updates from a person you know, not a case number. We don't step away until it's resolved.
Not sure it’s even claim-worthy? Call anyway. Sometimes the smart move is not filing— and we’ll tell you that too, before anything touches your record.
If you need the carrier directly
Carrier claims lines, all in one place.
Nights, weekends, roadside — most carriers run 24/7 claims lines. Call them to get things moving, then loop us in first thing.
We’re assembling direct claims numbers for every carrier we place. Until it’s live, two reliable places to find yours:
- Your policy declarations page or ID card — the claims number is printed on both.
- Or skip the hunt: call us at (859) 710-9705 and we’ll connect you to the right line.
One number to remember
When in doubt, just call your agent.
Big claim, small claim, “is this even a claim?” — the answer starts with a person who knows your policy and your name.
Mon–Fri, 9 AM–5 PM · 3499 Blazer Parkway, Suite 330, Lexington
