About us · Lexington, KY
We work for you. Not for a carrier.
Marshall Insurance is an independent agency. No single company owns our loyalty — so when you need coverage, we shop many top carriers and bring the options back to your side of the table.
The real catIndependent vs. captive
One word changes whose side your agent is on.
A captive agent sells for one insurance company. An independent agent shops the market for you. Both are legitimate — but only one of them works for you.
A captive agent
- Represents one insurance company
- Quotes from that one carrier's menu
- If your rate jumps, options stay on that menu
- The carrier is the client
Marshall — your independent agent
- Represents you, not a carrier
- Shops many top carriers side by side
- If your rate jumps, we re-shop the market
- You are the client — including at claim time
Backed, not bluffing
Small office. Big backing.
Independence doesn’t mean going it alone. Two memberships put national-level markets and standards behind a local Lexington shop.
Big “I” Alliance — Gold member
The Big “I” is the national association of independent insurance agents, and the Alliance is its agency network. Gold is its top membership tier — plainly put, it means a local agency like ours gets big-agency access to carriers and markets, so being small never means having fewer options to shop for you.
About the Alliance Gold program →Member, BIG I Kentucky
Kentucky’s association of independent agents — education, professional standards and a commitment to doing this the right way, here at home.
bigiky.org →
Lexington, Kentucky
Horse country is home, not a territory.
We’re on Blazer Parkway, off Man o’ War. The weather that hits your roof hits ours; the roads you drive, we drive. That’s the whole pitch for local: when you call, you get a neighbor who already knows the context.
Meet the crew
The cast keeping insurance friendly.
You won’t find headshots and job titles here — the humans are busy shopping carriers. The characters keep it fun; the coverage behind them is the serious part.
Marshall
Agency Top Cat
The real Lexington cat behind the name — supervising from the desk since day one.
Chloe
Adventure Scout
Handles the getaway file — travel, vacations and anywhere the map goes.
Moose
Field Operations
Boots on the ground for farm and field — barns, acreage and early mornings.
Chip
Main Street Liaison
The small-business sidekick — shops, cafés and everything with an OPEN sign.
See what an agency on your side finds in the market.